csm posted:

The patron took advantage of the server and the restaurant IMO.  If you order a Pichon, you know the label and also know Le Pin. Should be ashamed of him or herself.  

Agreed.  I'm sure the bottle was presented before opening.  Douche move by the customer, unless he was a total novice.  

PH

The customer could've made a simple mistake.  I recall once at Julian Serrano in Las Vegas I was dining with a fellow wine buddy.  He brought, I bought.  I ordered a nice White Burgundy in the $150-200 range.  The wine was brought and presented and I was so involved in conversation with my buddy I turned and looked at the wine and THOUGHT it was the wine I ordered until I got the bill after the meal and it was instead a $700 "mistake" White Burgundy.  Happens to the best of us and I'm no novice.

I found out when the bill arrived.  Needless to say when I saw it my jaw dropped.  I basically threw myself on the mercy of the manager of the restaurant and admitted my mistake and if there was any consideration they could give and he was kind enough to split the difference with me between the cost of the two bottles.  More than fair.

The wine was excellent.

 

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