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Reply to "What do you do about poor wine service?"

quote:
Originally posted by jburman82:
On friday night my and I went out with another couple to the Oakwood Grill in Palm Beach Gardens. They are are a wine friendly restaraunt and have a pretty good wine list. We ordered a bottle of Nickel & Nickel Syrah for about $80. We were sitting at the bar and after trying it I told the bartender to pour it and I looked away to continue my conversation. When I looked at our glasses I saw that she had poured the entire bottle in one serving. Dont get me wrong, I like a big pour when ordering by the glass. However, when I buy the whole bottle I like small pours to allow the wine to open up in the glass as I swirl it. I am not a confrontational person and didnt say anything to her or the manager. I dont blame her, I blame the restaraunt for poor wine training. When we ordered our second bottle I told her we werent ready to start it and to open it and leave it so I could pour it myself. I know that the service wont change unless someone brings it up but I hate to be a pain in the butt. Should I have said something or did I handle it correctly? I am interested in everyone opinion.


Please describe what she looked like or jer name.

I'll personnally pass this om to John Spoto [owner] who is a friend of ours. Willadvise his comment when received

Otherwise, I watch the server intently on the first pour just to make sure it is correct. I have been know to tell them directly their error, and let me do it from now on.
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