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Reply to "LCBO Price Alert"

quote:
Originally posted by bman:
quote:
Originally posted by The Web:
quote:
Originally posted by Wine Beagle:
These could be customer returns. E.g. got them as a gift ages ago, didn't know what to do with it and decided to return.


I thought they only accepted a return if it was active in their system.


And with a receipt and within 30 days of purchase?


If it's outside 30 days and/or if you don't have a receipt, they'll give you a credit (gift card) - provided the product is still in the system. It doesn't have to be the same vintage. Just the same SKU number.

If the product is no longer in the system, or if they give you a hard time, just open the bottle and return it as "spoiled". Tell them it doesn't taste right. They have to take it back. (Although you're best doing this at one of the larger stores where they know the drill. At a smaller location, you'll likely get a clerk who has never handled something like this before, which can be, shall we say, problematic.)
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