Reply to "LCBO Price Alert"

quote:
Originally posted by AML:
quote:
Originally posted by vijay:
I would love to see where the policy states that. Can you please provide a link? The only one I see here is for Returns within the 30 day mark:
http://www.lcbo.com/products/returningproducts.shtml


You can return product after the 30 day window for credit. Per customer service, this includes placing the credit on a gift card to be used at a later date.


LCBO Customer Service is about as reliable as their website. I too have encountered situations where the store didn't allow gift cards for over 30-day exchanges. Logically, it shouldn't make a difference and may even be to their benefit if the gift card is lost, but logic and LCBO are not always on agreeable terms.
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