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Look at it this way; you order an item an expect to get it if it's in stock. A customer walks into the store and wants the same item but I have none left. Well who gets it? The bottom line is simple. If you're not ready to pay don't (order) expect the merchant to sit on it if they have other opportunities to sale it. Just Business
Making him to sit; getting her to stand.
I'm a good boy.
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| Posts: 37 | Location: San Diego, CA | Registered: Mar 26, 2007 | |
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There is no retail front to the company I ordered from. Somewhat related, I ordered an electronic device recently from a company. It was backordered for a couple of weeks. When it came into inventory, my card was charged and product shipped. Seems reasonable. They had my order, and my (digital) signature that the order was valid, so they could ship at the future date without having to re-verify the sale. Why would wine be different (excluding futures orders)? keytohwy quote: Originally posted by Ron51:
Look at it this way; you order an item an expect to get it if it's in stock.
A customer walks into the store and wants the same item but I have none left. Well who gets it?
The bottom line is simple. If you're not ready to pay don't (order) expect the merchant to sit on it if they have other opportunities to sale it.
Just Business
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| Posts: 123 | Location: just south of Napa Valley | Registered: Jul 17, 2007 | |
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It's a balancing act; we're talking about the capital cost of money and in these present times you'll run into it again. Canceling orders are not that easy. Retailers often get better deals based on quantity to help cut the shipping and/or product price. If a few people bails out after the order has been placed with the distributor that often puts the retailer on the spot; investing in inventory they may not be able to afford. They should have told you if they had to order it if they didn't have it. Know for sure, if they don't do you right it will cost them.
Making him to sit; getting her to stand.
I'm a good boy.
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| Posts: 37 | Location: San Diego, CA | Registered: Mar 26, 2007 | |
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How the retailer balances their orders and incoming and outgoing costs really is not my concern. I guess what I am asking, specifically, in California, is there a law that *requires* a retailer to ship within 72 hours of charging a cc? I thought there was. keytohwy quote: Originally posted by Ron51:
It's a balancing act; we're talking about the capital cost of money and in these present times you'll run into it again.
Canceling orders are not that easy. Retailers often get better deals based on quantity to help cut the shipping and/or product price. If a few people bails out after the order has been placed with the distributor that often puts the retailer on the spot; investing in inventory they may not be able to afford.
They should have told you if they had to order it if they didn't have it.
Know for sure, if they don't do you right it will cost them.
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| Posts: 123 | Location: just south of Napa Valley | Registered: Jul 17, 2007 | |
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Nope; we're a lawless state. It may not be your concern how they balance there books but it's there concern. If you're ordering from them it's in your best interest to know how the competition works. California has the worst credit rating of all 50 states yet spend more than all others on a consumer level. We, as retailers will always take the quickest path to the bank; just business. Besides the shipping part sucks no one in there right mind whats to box and ship if they don't have to.
Making him to sit; getting her to stand.
I'm a good boy.
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| Posts: 37 | Location: San Diego, CA | Registered: Mar 26, 2007 | |
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