0 Clos des Papes 07 0 Clos St. Jean Deus ex Machina 07 0 Clos St Jean La Combe des Fous 07 2 Giacomo Borgogno Riserva Barolo 88 2 Conterno Fantino Sori Ginestra Barolo 04 1 Pio Cesare Ornato 05 1 Testamatta 06 6 Le Macchiole Paleo 04 2 Masseto 06 2 Chappellet Signature 06
I called them (after not hearing while all of you do!) and was told that I was one of the handful of orders that the new random allocation software messed up. They have to go through these by hand and re-do them and I will hear back from them by late next week.
They SAY that it will not affect my ability to get an allocation of the “lottery” wines, but I don’t quite understand how. If the software allocates all of the wine, and the software didn’t like my whole order, I realistically assume that I will only get allocated wine that is still available when they go back an revisit my order a couple of weeks after all the hard to get wines are already allocated and sold… they promise that isn’t the case, however…
I’m vacillating between being pissed off and relieved that I’m not going to be spending money that should be going towards my new house…
It wasn't just your order, Rob. I just called them to give them credit card numbers for our two orders and was told that they can't open the files up to take the payment information for fear of screwing up the whole order. In doing these random allocations, the order files were split up - and now they can't get them back together again. I was told that this has affected the majority of their orders, so you can just sit back and relax while they learn how to merge files.
Originally posted by Machine: Shut of of Clos des Papes and La Combe des fous
Sounds like somebody got allocation on some ex-machina???? Congrats
Yes, Congrats! I'm insanely jealous...
For my part...
2/2 Outpost True Cab 1/2 1987 Rioja 0/2 each of the big CNDP...
Well... I take that jealousy bit back. My wife found out today that she got 1 of the 3 CNDP's...
The kicker is that she doesn't know which one!
Could have been any, but the Combe des Fous was apparently one they had a problem with, that was not initially allocated. Someone I know was initially told that she got nothing (when she called them on Monday), but was called back a few days later and told she actually did get the Combe des Fous. However, hope you are lucky and its the DeM!!
"No TV and no beer make Homer...something, something"