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Open table actually had a table for 4 for Lunch last Sunday, so we jumped. My 2nd trip, his 3rd. I was really disappointed this time. The service was really off. Placing of wrong item in front of the wrong guest multiple times, having to ask for coffee refill more than once, constantly asked if we were through with a course before we were, etc.
The food also seemed less impressive this go round. Granted, this was the first visit in spring,so lighter fare, but no courses grabbed at all this time. One of our party splurged the extra $100 for the Shiga beef and really didn't care for it. One bite type of thing. The waiter didn't even ask why she hadn't eaten it. Lastly the Sommelier seemed tentative when asked for wine pairing suggestions and disappeared when we would have liked more wine. He also never came round to ask how we liked any of the wines. I was very disappointed, and with so many other great choices in the Valley and City, that may have been our last visit. Anyone else had a so so experience there lately?


"Allocating wines is not rocket science. I mean, any dipsh-t can figure out rocket science." Dan Kosta
 
Posts: 192 | Location: Near Napa, Ca | Registered: Nov 20, 2006Reply With QuoteEdit or Delete MessageReport This Post
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Sorry about your luck. I haven't been since last fall. The food service was very good, the wine service was OK, they get a WE for wine effort, and the actual food on the plate, perfect.
 
Posts: 626 | Location: SLC,UT | Registered: Jan 03, 2005Reply With QuoteEdit or Delete MessageReport This Post
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I hope it was just an off day.

I know sometimes a place may not live up to the hype, but this place did for me, but it was several years ago.

My visit to Charlie Trotter's was a disappointment to me, as I was expecting something special.
 
Posts: 9901 | Location: Dallas TX. | Registered: Feb 21, 2005Reply With QuoteEdit or Delete MessageReport This Post
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I browsed over to ChowHound to check out the latest reviews and found several recent ones that echo my visit. I even found a post that was almost identical to mine from the exact same day. It was light years from my last visit and a bit sad
 
Posts: 192 | Location: Near Napa, Ca | Registered: Nov 20, 2006Reply With QuoteEdit or Delete MessageReport This Post
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Yes, they've gone waaaaay downhill. Their food is borderline rancid, and the service has all the efficiency and charm of the DMV.

Oh, and they now add a mandatory 60% gratuity on parties of two or more.

On one recent visit, Thomas Keller came by our table, spat in my face, and kicked my grandmother right in the shin as hard as he could.

Spread the word!

- Jeff, hoping to increase his reservation chances
 
Posts: 234 | Location: Nashville, TN | Registered: Apr 12, 2007Reply With QuoteEdit or Delete MessageReport This Post
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Not as hard as it used to be. I got my Sunday resv on the Tuesday before...
 
Posts: 192 | Location: Near Napa, Ca | Registered: Nov 20, 2006Reply With QuoteEdit or Delete MessageReport This Post
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If you had a bad experience I'm sure their are other options where you wouldn't have to worry about getting your money's worth especially if you set the dinner up for your friends who were not satisfied. Razz
 
Posts: 3668 | Location: minneapolis minnesota usa | Registered: Dec 17, 2003Reply With QuoteEdit or Delete MessageReport This Post
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quote:
Originally posted by OffNotes:
Yes, they've gone waaaaay downhill. Their food is borderline rancid, and the service has all the efficiency and charm of the DMV.

Oh, and they now add a mandatory 60% gratuity on parties of two or more.

On one recent visit, Thomas Keller came by our table, spat in my face, and kicked my grandmother right in the shin as hard as he could.

Spread the word!

- Jeff, hoping to increase his reservation chances


You mean Keller was actually there?
 
Posts: 1149 | Location: NYC | Registered: Sep 12, 2005Reply With QuoteEdit or Delete MessageReport This Post
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quote:
Originally posted by OffNotes:
Yes, they've gone waaaaay downhill. Their food is borderline rancid, and the service has all the efficiency and charm of the DMV.

Oh, and they now add a mandatory 60% gratuity on parties of two or more.

On one recent visit, Thomas Keller came by our table, spat in my face, and kicked my grandmother right in the shin as hard as he could.

Spread the word!

- Jeff, hoping to increase his reservation chances


Thats assault and battery brother.
 
Posts: 52 | Location: Ponte Vedra, Fl | Registered: Mar 21, 2008Reply With QuoteEdit or Delete MessageReport This Post
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